Frequently asked questions

It follows the companies that matter to you and tells you when something changes. Every morning a brief arrives with what appeared the day before: a registration change, a new sanction, registered debt, a reorganization case and AI-filtered news.

Beyond the brief, the app answers on-demand lookups: a company's full record, cap table, branches, links between companies and shareholders, and the restriction sources for the company and for every person on the cap table.

No. We assign no score, we do not rate the risk of individuals and we issue no opinion or recommendation. What the screen shows is the official record, with the issuing authority and the date.

Reading what that means for your business is up to you. So is the decision.

A bureau answers "how much is this company's risk worth" with a proprietary number. monitore answers "what is on record about this company and about the people behind it", with the document in hand.

They are different uses and usually coexist: the score sizes the risk, the record explains it. Customers also often come for the continuous monitoring, which warns before the credit limit is renewed rather than on the day the customer stops paying.

From official Brazilian public records: the company registry and cap table, administrative sanction registries, regulatory, environmental, labour and tax sources, plus court publications.

The issuing authority and the last sync date appear on every record inside the platform, so you can check at the source before acting.

Nine restriction sources, plus the company's full registration record, the cap table, the graph of links between companies and people, the sector credit context and the news.

The work is in the matching: the same person is spelled differently in each source, and identifying them correctly is what turns nine loose lists into an answer.

It depends on the publishing authority: some sources change daily, others twice a year. The platform shows the last sync date for each one, so you always know how old what you are reading is.

A correction or removal made by the authority shows up in the next sync. We do not edit the content of an official record.

The screen uses three readings. Red is an active sanction, in force today. Amber is a record that exists without the source allowing its current status to be asserted: both a case still under way and a final judgment whose authority publishes neither a term nor a settlement. In both cases the reading is "on record, check it", never "it is over". Undetermined is when a similar record exists, but the public data does not allow asserting it is the same person.

The third case is shown rather than hidden, and on purpose: a namesake presented as a certainty is worse than a declared doubt. For the same reason amber is never downgraded to history on our own initiative: saying the issue is over is a claim the source never made.

No. Registration, sanctions, debt and court cases come from public records obtained at official sources. We do not buy databases, we do not use data of doubtful origin and we have privileged access to nothing.

News is the exception, and is kept clearly apart: these are press publications, collected on the open web and filtered by AI. They always appear with the outlet and the date, and serve as a lead to investigate, not as an official record.

Yes, within the professional purpose that justifies the lookup. Whoever uses the platform must have a legal basis to process that personal data, which in practice is usually credit analysis, supplier onboarding or contract diligence.

The individual taxpayer ID is never shown in full: not on screen, not in exports, not in the API.

No, and the Terms of Use (pt) expressly forbid it. Before an adverse decision about a person, you must confirm the identity and the record at the source indicated, weigh context and recency, and meet the transparency and review duties set out in law.

monitore assembles the information for your analysis. It is not the analysis.

Masked, always. The public sources already publish the ID partially hidden, and the platform keeps it that way in every output: screen, export and API.

Because a partial ID alone is ambiguous, identification also requires a compatible name. When the two do not line up, the record becomes "undetermined" instead of being attributed to someone. Details in the Privacy Policy (pt).

You build the list of companies you want to follow and choose who receives it. Every morning an e-mail goes out with what changed the day before, split by event type, with a link to the record inside the platform.

A quiet day is a day without a long e-mail. The brief exists so you can stop searching, not to produce one more inbox.

Yes. There is an API for the same data the app shows, which works directly in Excel's Power Query, in a CRM or in a BI tool. There is also an integration to ask in natural language inside Claude.

Access is granted by key, on request, together with the documentation.

Access is granted through direct contact: write to [email protected] or request access from the home page. We arrange a demo on real companies from your own portfolio, so you see the result before deciding.